Lost Key for encrypted forms

  • Profile Image
    Asked on November 27, 2017 at 02:03 PM

    I accidentally deleted the key to access some encrypted forms. Is there a way I can obtain this? 

  • Profile Image
    Answered on November 27, 2017 at 03:06 PM

    The only way to decrypt your form is with the private key. If you deleted it please check your trash can? Because we don't store copies of keys on our servers. 

    Note that you can disable encryption. This will only affect new submissions on your form. The old submissions will remain encrypted.

    Encrypted Forms and How to Use Them