Submission PDF: Empty Input Table fields are not included even when auto hide empty field option is disabled

  • elysiancoffee
    Asked on November 27, 2017 at 7:03 PM

    My input table is hidden when no entries are filled in -- how can I get it to show on the PDF attachment even if there is no entry made?

  • liyam
    Replied on November 28, 2017 at 12:24 AM

    You can go to your submissions page, click the settings button (gear icon on the upper-right part) and uncheck the auto hide empty fields:

    1511846599submissions page   auto hide e Screenshot 10

    This will allow you to show the tables and questions whether or not they are answered.

    Thanks.

  • elysiancoffee
    Replied on November 28, 2017 at 2:43 PM

    This still hides entire input tables in the PDF that have no input
    The user is forced to enter something in the input table for the table
    to show up at all in the PDF
    Alistair Durie | Elysian Coffee Roasters | text me! 604-839-1210
    ...
  • Mike
    Replied on November 28, 2017 at 5:47 PM

    Unfortunately, it seems that empty Input Table fields are not properly included into the PDFs even the Auto Hide Empty Fields option is disabled.

    We have forwarded a ticket to our developers regarding this issue. There is no ETA for when it will be addressed, but we will let you know if we have any updates.

    In the meantime, it may be possible to manually get the PDFs by printing submissions to the PDF files.

    Submission PDF: Empty Input Table fields are not included even when auto hide empty field option is disabled Image 1 Screenshot 30

    Submission PDF: Empty Input Table fields are not included even when auto hide empty field option is disabled Image 2 Screenshot 41

  • Helen
    Replied on April 24, 2018 at 4:41 AM

    Hello @elysiancoffee,

    Sorry for the inconvenience that you have and this late response.

    The issue has been fixed now. 

    Empty Input Table fields included in submission PDFs when the Auto Hide Empty Fields option is disabled on the submissions page. Here is a screenshot of an example PDF:

    1524559261Screen Shot 2018 04 24 at 11 Screenshot 10

    Thank you,

  • elysiancoffee
    Replied on May 1, 2018 at 3:43 AM

    this is amazing!  thank you so much for remembering this issue, and
    fixing it!
    very impressed.
    Alistair Durie | Elysian Coffee Roasters | text me! 604-839-1210
    ...