- napscAsked on November 28, 2017 at 02:34 AM
I have selected the email verification but nothing ever is sent. I checked with the web host and he doesn't even see anything either.
- JotForm SupportamyAnswered on November 28, 2017 at 06:16 AM
When I check the logs, it seems the verification email has been sent successfully.
Would you please check your spam folder? If our emails in your spam folder, please mark them as not spam.
Also, whitelisting Jotform IP addresses can be helpful for you:
- napscAnswered on November 28, 2017 at 02:01 PM
I checked spam and junk and it does not show. The only email that I received from jotform was the black friday special. Any ideas?
- JotForm SupportaubreybourkeAnswered on November 28, 2017 at 03:50 PM
Your email has been verified:
Hope that helps!
- JotForm SupportaubreybourkeAnswered on November 28, 2017 at 03:56 PM
I have escalated this issue to Level 2 support. As multiple users have reported this issue before you. The team will investigate and post a response here.
- JotForm SupportJim_RAnswered on November 29, 2017 at 02:37 PM
To avoid confusion, I moved your last question to a separate thread. We'll reply to you there shortly.