What does my payment submission limit mean?

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    Asked on November 28, 2017 at 10:15 AM


    I'm confused by what my payment submission limit means? I've created a form to take donations. Does that mean in a free account that I can only do this once?



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    Answered on November 28, 2017 at 10:53 AM

    This is the number of submissions that have payment integrations on them. You can check this guide on how to create a payment/order form. So for example, if you have Paypal payment integration on your form, if a user fills out the form, submitted it and successfully completed the payment, then that would be counted as a payment submission.

    In free account, you have one payment based submission per month.

    Please refer to this link to know more: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    If you have any further query, please let us know.