What is happen with my records?

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    brunofurtado
    Asked on November 28, 2017 at 11:58 AM

    most of my oldest records are gone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Nik_C
    Answered on November 28, 2017 at 01:20 PM

    I initiated a restore of submissions that might have been disabled by our system, so please check.

    If the submissions were deleted, we cannot recover them.

    Let us know if you have any further questions.

    Thank you!

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    brunofurtado
    Answered on November 28, 2017 at 01:35 PM

    Ok, i check now and that´s return. But any records will not deleted by me... what´s happen? I still worried now. 

    Ps: sorry by my English. I´m Brazilian.

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    Nik_C
    Answered on November 28, 2017 at 03:05 PM

    Since you have a lot of forms, I'm not sure which one to check, could you please point us to the ones that you have the submissions missing from?

    So we can check the logs and try to find out what happened.

    Thank you!