Why my cloned form is different than the original one?

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    sellyon
    Asked on November 28, 2017 at 03:11 PM

    I cloned one of my form (named Souscription "Le Glaive ou le goupillon") but the cloned form is strangely different form the original one. Why ?


    Michel

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    Sabbir
    Answered on November 28, 2017 at 03:24 PM

    Sorry for the inconvenience.

    By stating "strangely different", do you mean the look of the cloned form is different than the original one?

    If so, I suggest you better try changing the layout of your form from your form settings and see if this is the issue.

    Go to Settings->Form Settings->Show More Options

    Scroll down and find the option called "Form Layout" and change it to "ALL Questions in One Page".

    1511900599formlayout.jpg

    If this is not the problem you are having, then please let us know your exact problem so we can further assist you.


  • Profile Image
    sellyon
    Answered on November 28, 2017 at 03:32 PM

    Yes the look of the cloned form is different from the original one. The tittle too has been cut.

    original :

    https://eu.jotform.com/build/72535923660964

    clone :

    https://eu.jotform.com/build/73316013460950

    Never I had this problem when I cloned other forms.


    Michel

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    Sabbir
    Answered on November 28, 2017 at 03:38 PM

    Since you are using new form layout based form builder(Upgraded version), your cloned forms are automatically converted to the new layout regardless of the original form layout.

    Please follow the guideline I provided earlier in this thread and it will solve your problem.

    Let us know if you have any further query.

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    sellyon
    Answered on November 28, 2017 at 03:41 PM

    Sory,

    I use french jotform. I don't understand your guideline.

    Go to Settings->Form Settings->Show More Options  ????????


    Michel


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    sellyon
    Answered on November 28, 2017 at 03:48 PM

    I found the solution.

    Thank you.