Public submittals are not going through

  • BoldLatina
    Asked on November 28, 2017 at 4:45 PM
    Hello - I am receiving reports that our form is not working. I embedded wordpress.com code into a 'page' text only tab it seems that the 'submit' button stays stuck in 'please wait' mode. what are we doing wrong because it seems straight forward process?
  • John_Benson
    Replied on November 28, 2017 at 7:43 PM

    Please try re-embedding your form using the iFrame Method. Here's a guide that you can follow: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know how it goes. Thank you.