Weebly: I am unable to edit my forms through the Weebly admin panel

  • mperezarce
    Asked on November 28, 2017 at 8:20 PM

    When I click on the JotForm app in Weebly:

    "Edit Your Current Form" button is not opening. There is just a blank white box with ongoing dialing dots. See attached screen shot. Never a problem before. 

    The form name is "Mi Futuro 2018".


    Any guidance...Thanks so much!

    Jotform Thread 1309469 Screenshot
  • amy
    Replied on November 29, 2017 at 2:06 AM

    Please give me some time to review your problem. I will get back to you as soon as possible. Thank you very much for your patience. 

  • amy
    Replied on November 29, 2017 at 2:30 AM

    I checked Jotform application on one of our Weebly test sites. However, I am unable to replicate the issue. I can edit my form without any problem through Weebly admin panel.

    1511940319Screen Shot 2017 11 29 at 10 Screenshot 10

    I would like to recommend you to clear your browser's cache and try it again: How to refresh your browser's cache

    If you have been using any browser's extensions, please disable them or try to edit your form in the incognito window.

  • mperezarce
    Replied on December 6, 2017 at 1:43 PM
    Thank you!
    Another question:
    I want to modify a question on my form. For some reason I can't edit the form?
    I usually edit directly from Weebly site. When I click the edit icon, I just get the waiting bubbles.
    Can I edit form after it is live??
    M
    Sent from my iPhone
    ...
  • Kiran Support Team Lead
    Replied on December 6, 2017 at 2:57 PM

    Yes. You can edit the form even after the website/form is live. The changes are automatically displayed on the form.

    Thanks!