I used the Hide-or-Show feature for question #1 and question #2 on my f

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    RevDrDLS
    Asked on November 29, 2017 at 12:11 AM

    I used the Hide-or-Show feature for question #1 and question #2 on my form. However, even though I entered separate information for both questions, the same question was used for both. How can I prevent this?



    This is a re-post of a comment on How to Show or Hide Fields Base on User's Answer

  • Profile Image
    tina
    Answered on November 29, 2017 at 04:12 AM

    Did you check your conditions to be sure that you set separate fields that you want to show/hide for the question#1 and question#2?

    As I check your account, you are using our new form layout (Single Question in One Page). However, the layout type of your main account is legacy form layout (All Questions in One Page). Therefore, I prepared two separate demos to show you how to use 'Show/Hide Fields' conditions with on both layouts simply. 

    You can try the demo with old form layout by clicking this link:

     https://www.jotform.com/73301305023943

    In the First Demo, there is 4 Short Text Entry field:

    1) Question 1

    2) the First Question Related to the First Condition

    3) Question 2

    4) the Second Question Related to the Second Condition


    To show ' the First Question Related to the First Condition' field only if the value of the 'Question 1' is equal to 'ONE' I set a condition like seen below.

    1511945633Screen Shot 2017-11-29 at 11.5

    To show ' the Second Question Related to the Second Condition' field only if the value of the 'Question 2' is equal to 'TWO' I set a condition like seen below.

    1511945782Screen Shot 2017-11-29 at 11.5


    You can try the demo with new form layout by clicking this link:

    https://www.jotform.com/73321736323956

    In the second demo, there is 4 Short Text Entry field:

    1) Question ONE

    2) Related Question with Question ONE

    3) Question TWO

    4) Related Question with Question TWO

    To show 'Related Question with Question ONE' field on the next page only if the value of the 'Question ONE' is equal to 'ONE' I set a condition like seen below.

    1511946306Screen Shot 2017-11-29 at 12.0


     To show 'Related Question with Question TWO' field on the next page only if the value of the 'Question TWO' is equal to 'TWO' I set a condition like seen below.

    1511946390Screen Shot 2017-11-29 at 12.0

    I hope these guides help. If you need further assists, Could you please send us your form ID so we can figure out the issue.