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englishyouthballetAsked on November 29, 2017 at 7:16 AM
Dear Jotform,
Please could you help me to receive the notification email that I have set up when my form "Norwich Audition Registration Form" is submitted?
I have successfully received the test email to my email address but when I submitted the form twice I didn't receive the notification email.
Thanks,
Ben Garner
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SabbirReplied on November 29, 2017 at 8:01 AM
Sorry for the inconvenience.
I have checked your email log and found that two emails has been sent to you from the mentioned form.
You can check your history from your account settings.
Go to: https://www.jotform.com/myaccount/history
I have cloned your form and submitted it. I got the submission email right away in my email.
Please check your spam folder. Also, please wait for a while to see if the mail arrives or not.
Let us know if the problem exists.