Unable to avail discounted plans

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    SRSmarketingdept
    Asked on November 29, 2017 at 08:41 AM

    Hi


    I tried to upgrade to Bronze at $9.50 but it billed at $19.00. I wish to pay the one of amount to attain the $9.50 per month but your web site will not allow me.


    Please advise



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    Chriistian
    Answered on November 29, 2017 at 10:47 AM

    Our discounted price is only applicable to the Yearly and Bi-Yearly payment schedule.

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    I checked your account and you are currently subscribed to Bronze Monthly Plan. To avail the discounted price, you will need to choose either Yearly or Bi-Yearly payment schedule.

  • Profile Image
    SRSmarketingdept
    Answered on November 29, 2017 at 11:21 AM

     Hi


    I would like to change to the yearly billing option immedeatly, I have cancelled the monthly but it will not downgrade until the end of December, will the lower rate be available then ?

  • Profile Image
    Chriistian
    Answered on November 29, 2017 at 12:22 PM

    I have updated your subscription to Bronze Yearly (discounted price). You are now on Bronze Yearly plan. Please note that an additional $95 charge was made to your account for the Bronze Yearly subscription. Do let us know if you need further assistance.

  • Profile Image
    SRSmarketingdept
    Answered on November 29, 2017 at 12:24 PM

     Thank you for your help