Can I forward users to another page when their payment fails?

  • Asked on November 29, 2017 at 11:08 AM
    4º If the payment fails, I can forward it to another page.
  • Welvin Support Team Lead
    Replied on November 29, 2017 at 11:19 AM

    I'm sorry, but this isn't possible in the payment integration. If the payment fails, it's either the default message/window or the default redirection based on your gateway settings. For example, Paypal. The cancellation on Paypal will just take users to your website (whatever is set).