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evenementAsked on November 29, 2017 at 1:01 PM
I keep getting this error message, but the form has no responses yet : https://form.jotform.com/evenement/salon-solutions-en-bois-2018. How can I fix this?
Thanks,
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Richie JotForm SupportReplied on November 29, 2017 at 1:19 PM
It appears that you have reached your maximum uploads limit. This is why you're getting the error "Form over quota". You need to delete some uploads/submissions to free some space.
Note: Deleting a submission will delete any files that were uploaded within that submission.
You can export your submissions then download your upload files, prior to deleting them.
https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel
https://www.jotform.com/help/356-How-to-Download-the-Submission-Files
Let us know if any further clarifications are needed.
Regards.