I am interested with the Starter package and would like to speak with you

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    Asked on November 29, 2017 at 04:01 PM


    I am interested in a Starter package, but do not know if it will be sufficient.  Can I speak with someone please.

    Thank you

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    Answered on November 29, 2017 at 06:43 PM

    Hello WJCS,

    Unfortunately, we do not have a voice contact center to communicate with you via phone. But you may ask us here and provide us details with your concern. 

    In addition, you may upgrade or downgrade your subscription with us without having any worries about your account. You may continue using your free subscription so long as you are within the limits allotted for the said plan.

    We will look forward to know more about your concerns.


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    Answered on November 30, 2017 at 04:01 PM

    That sounds very fair. Confirm that if I begin with starter, I can 'up' my plan if necessary.

    Then cancel when done?  Thanks for the help!

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    Answered on November 30, 2017 at 06:49 PM

    Yes. You may use the Free subscription plan if it suits your requirement. You may upgrade/downgrade the account to the next available plan as you needed. You may have already noticed that there is a holiday promotional offer running with 50% off on yearly and bi-yearly subscription plans. Please take a look at our pricing page for more information on the subscription plans available.

    If you have any other questions, please let us know. We will be happy to help. 

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    Answered on November 30, 2017 at 11:49 PM

    Thanks Mr. Kiran, the same concerned was solved. I'm new one here too.

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    Answered on December 01, 2017 at 03:41 AM

    Welcome to JotForm, DidierAubin87.

    Feel free to contact us here in the Support Forum if you need assistance or have questions. We'll be glad to help you.

    You can check this guide if you're new to JotForm: https://www.jotform.com/help/2-How-to-Create-Your-First-Web-Form