Not receiving submissions on my email, this has happened before, pls help asap!

Not receiving submissions on my email, this has happened before, pls help asap!

???

Apologies for the inconveniences this may have caused to you. 

I have been checking your email history and found that all the emails have been sent, please check the spam/junk folder since the email may have ended up there. 

I would also recommend you to add the JotForm sender to your safe/contacts list so emails from JotForm are not blocked. 

If the problem persists, you may set up an SMTP sender, you may use a Google address as sender following this guide: https://www.jotform.com/help/392-How-to-Use-Your-Gmail-Account-as-Your-Email-Sender-via-SMTP 

I hope this helps. 

We know not to spam any emails, so that is not the issue. The issue is over at jotform. Please fix asap.

Please try deleting the current email notification and adding a new one. 

Related guides: 

https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

https://www.jotform.com/help/25-Setting-up-Email-Notifications 

I have just tested using a Gmail address and it works on my end: 

I would also suggest you to try using a different email recipient if possible, you may also try switching the sender from noreply@jotform.com to noreply@formresponse.com. 

I hope this helps.