PayPal Coupon not working on Form or PayPal

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    Asked on November 29, 2017 at 07:55 PM

    I have tried several time to get the coupon to work. It is not taking the amount off at the form level nor is it transferring it to PayPal. I needed this to happen tonight and it is not so had to pivot. I had to remove the coupon and add another "product".

    Frustrating to say the least. 

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    Answered on November 30, 2017 at 06:43 AM

    I checked your form and I didn't see any coupon added to your payment settings. 
    There is a guide that could help you to add coupons:

    How to Add Coupon Code to Payment Forms 

    If you still have this issue, please send us the ID of your form that you added coupons so we can assist you better.