Forms show up in Chrome, but not in Firefox

  • Profile Image
    MerrinRent
    Asked on November 30, 2017 at 12:14 AM

    Hello JotForm,

    I really like your app. It's just what I've been hoping for, but didn't think anyone had invented yet!

    I used it today to make a couple of forms. They show up perfectly in Chrome, but aren't showing up in Firefox.

    Did I do something wrong?

    Thanks for a brilliant app that really is easy to use,

    Merrin




  • Profile Image
    janberk
    Answered on November 30, 2017 at 04:37 AM

    Hey, thank you for your kind comments.

    I can't see the form in Chrome too. I've checked your source code but couldn't find anything about jotform. Did you forgot to embed it? Please refer to this guide about embedding jotform to your site: https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

    If you need any further assistance please let us know.

  • Profile Image
    MerrinRent
    Answered on November 30, 2017 at 11:31 PM

    Hello JanBerk,

    Thanks for your reply.

    I think the problem was that I had built the page in Cornerstone Page Builder. Once I rebuilt the page on the normal WordPress theme page, it has worked perfectly.

    Thanks,

    Merrin


  • Profile Image
    John_Benson
    Answered on December 01, 2017 at 03:28 AM

    Thank you for letting us know and updating us, Merrin.

    If you need further assistance, feel free to contact us again.