I am getting notifications from Jotform that my email is bouncing

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    seano50
    Asked on November 30, 2017 at 08:41 AM

    I continue to get notifications from Jotform that my email is bouncing. There is nothing wrong with my email address. I've had it for 20 years.

    seanoleary@earthlink.net

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    John_Benson
    Answered on November 30, 2017 at 10:54 AM

    Hi, 

    Your email address landed on our bounce list. 

    15120568724zzz1.png

    Do not worry, I have removed it from our bounce list. Also, please contact your email service provider and request them to add JotForm's IP addresses to their whitelist. You can find the list of IP Addresses and domain names on this link: 

    https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains

    If this issue happens again, please let us know. Thank you.