- convenusAsked on September 18, 2012 at 11:49 AM
Hi - I am trying to forward a submission including a standard text before the submission info using Jotform.
Each time i do this all sends Ok but when the email is received there is a lot of code at the top of the email body.
I am trying to forward submissions to a third party to include the submission details. Can you please advise how I can avoid the code being included or an alternative method.
Thanks for all your help
- fxrAnswered on September 18, 2012 at 12:50 PM
Which of your forms is this happening on?
Are you forwarding a notification email of a submission or something else?
- convenusAnswered on September 18, 2012 at 01:28 PMHi
I am trying to forward a submission from the main forms menu
Just using a test form for now
Sent from my iPad as I am away from my office
- convenusAnswered on September 24, 2012 at 08:19 AMHi - any solution to my problem yet?
Thanks for your help - I need to get this sorted as I have a client request outstanding.
Begin forwarded message:
- JotForm SupportmlizAnswered on September 24, 2012 at 08:55 AM
I tested forwarding the submissions to an email on some of your forms from the JotForm administration however I was not able to replicate the HTML code, can you post the test form which you are using?
We'll await for your response, Thanks!
- convenusAnswered on September 24, 2012 at 09:13 AMHi - I am using the following form:
I am doing the following:
Selecting " Forward Submission"
Adding text to the start of the form, above the submission details in the form of an explanation.
I am trying to use this to forward details of each submission to a supervisor for authority to attend a meeting. I would also like to add a link to a simple Jotform that the Supervisor ticks and submits.
At the moment I get the code above the letter text. Please see my question submitted to the Forum
Thanks for your help.
- convenusAnswered on September 24, 2012 at 09:47 AM
Hi - I think I may have a solution.
Previously I was copying from a Word Doc but i have just tried by copying text to text edit before pasting into Jotform forward submission option. This seems to have solved things - obviously stripped out some rough settings in text. Thanks for your help.