Why fields aren't fillable in the form?

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    Asked on November 30, 2017 at 01:07 PM

    For some reason when I sent out the link to my form the receiving party could not fill the form in. I have tested in before and no problems now I'm not able to either. Is there a time limit on the free portion of the program?

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    Answered on November 30, 2017 at 03:32 PM

    No, there is no such limit. 

    I checked your form and found out that your text in the form is white:

    1512073360Screen Shot 2017-11-30 at 9.26

    I fixed that for you, by inserting the CSS, since regular settings didn't work, I assume because of the theme.

    One more thing, the custom link you use, is not the custom link to the form:

    1512073844Screen Shot 2017-11-30 at 9.34

    So changes are not applying properly to it.

    So you should make it again if you need a custom link like that.

    The link of the form (a direct one) is: http://www.jotform.ca/form/73165294836263

    So you can test it.

    Hope it helps.

    Thank you!