Why I don't see the redirect option in thank you page anymore?

  • rperez14
    Asked on November 30, 2017 at 1:13 PM

    Good day, 

    last year I used your services. I was able to create a form that after the user clicks submit, the form was being redirected to another page or link. 

    I figured that the option is no longer there, but only with conditions. 

    Please advice. 

    Thanks. 

    Jotform Thread 1311354 Screenshot
  • Sabbir
    Replied on November 30, 2017 at 1:23 PM

    If you are using our old form layout(All Questions in One Page), then you must see the Thank you page options and the redirect to external link under thank you page settings.

    1512066182thankyouredirect Screenshot 10

    If I am not getting you properly, please make me clear on this by stating your exact problem.

  • rdperez14
    Replied on November 30, 2017 at 1:43 PM
    Oh! I see,
    how do I change it to use the old form, all questions on one page?
    Thanks.
    ...
  • rdperez14
    Replied on November 30, 2017 at 1:43 PM
    no worries, I got it!
    Thanks.
    ...