updating credit card info

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    Asked on September 18, 2012 at 12:36 PM

    How do I update my credit card info, on file, for payments?

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    Answered on September 18, 2012 at 12:47 PM


    Since you are using our gateway Plimus for paying your subscription. Please follow this simple steps:

    1. Find your Plimus username in the email that was sent to you when you first paid for your subscription.

    2. If you don't remember your password, you can reset your Plimus password by entering your email and your Plimus username in this page: https://secure.plimus.com/jsp/forgot_password.jsp?designId=1

    3. Login to Plimus via this page: https://cp.plimus.com/jsp/account_login.jsp?

    4. Go to My Account then click "Change" on the payment method column (far right side) of your active JotForm Subscription.

    5. Save the changes that you made.

    Hope you find this information helpful and informative.

    Thank you!