- andrigoAsked on November 30, 2017 at 01:30 PMAnother problem that is occurring is when we make all the changes and when we click on preview it retains the content that was before. When we return to the edit menu it is changed but in the preview it continues with the previous content. If we wait the next day it updates, but this is very wrong. I need information on what might be happening. Thank you!
- JotForm SupportBJoannaAnswered on November 30, 2017 at 01:42 PM
All changes that are made inside of the Form Builder should be shown on the live form right away.
I was not able to replicate this issue on my cloned form. I added new fields to the form and the fields are shown in preview mode and when I open the form in a new browser tab.
If the same issue happens again, let us know so that we can check and see the difference between live form and the form inside of the form builder.
It is also possible that the issue is related to the browser cache on your device, so you can test the live form in some other browser or in incognito mode.
In case that your form is embedded and you are inspecting the changes on your website, please provide us the URL of your website.