-
3drealestateimageryAsked on November 30, 2017 at 1:51 PM
Hello,
Could you please help me for some reason my jotform is not pushing to my email?
I have checked my spam folder as well and they are not in Spam.
When I first set up the jotform on my website I tested and went through but not now please help my Biz depends on this!
Looks like one of my test emails went through but took about min to come through?
http://3drealestateimagery.zenfolio.com/online-order-form
-
Kevin Support Team LeadReplied on November 30, 2017 at 4:15 PM
Apologies for the inconveniences this may have caused to you.
I have been checking your account email history and found that the emails have been successfully sent.
I would recommend you to check this guide that will help you to know why emails may not be sending: https://www.jotform.com/help/364-Why-Am-I-Not-Receiving-Email-Notifications
If possible, please also try deleting the current email notification and add a new one. In case the problem persists, you could set up a custom sender email, you may use your Gmail address as sender too, here are the guides:
https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
https://www.jotform.com/help/392-How-to-Use-Your-Gmail-Account-as-Your-Email-Sender-via-SMTP
I hope this helps.