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KnoxAdminAsked on November 30, 2017 at 2:57 PM
Hi -
I'm logged in as the admin account and just cannot seem to move a form to a folder.
The form in question https://www.jotform.com/build/73326506369158 appears under Shared with Me.
For the life of me I can't get the check box to appear that would allow me to move this form to our ITS folder.
It's gotta be something simple that I'm just not approaching correctly. You'dl think as the Admin, I'd be able to move forms to folders at will....
TIA
Ross
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David JotForm Support ManagerReplied on November 30, 2017 at 5:53 PM
Please follow this steps: https://www.jotform.com/help/204-How-to-Add-or-Group-Your-Forms-into-Folders
1) Select your form.
2) Click on Folders.
3) Check the folder where the form should be stored.
4) Click on Apply.
If this does not work, try clearing your browsers cache, and/or using a different browser. And repeat the steps.
If the issue continues, please take a screenshot of the browser console logs: https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers
Then share the screenshot on this thread: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum