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janegoodsonAsked on November 30, 2017 at 4:34 PM
Hi...I'm new to jotform. Just trying it out. I created a form with an email address field(Managers Email). When the form is submitted, I want the "notification email" to go the "Managers Email". When I got to settings-->Emails-->Add New Email->Notification Email, I click the "recipients" tab...and the "recipients email" field doesn't have a drop down box allowing me to pick my "managers email" field. What am I doing wrong? I get the drop down for "reply to email" and can select in that box....but I want it for the "recipient email" Thanks, Jane Goodson.
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Richie JotForm SupportReplied on November 30, 2017 at 5:39 PM
You can add an autoresponder to get the the value of your email/"Manager's email". Autoresponder is an auto-response email from your form which the user can reply to.
Here is an explanation guide:Explanation-of-Email-Notification-and-Autoresponder-Settings
In your email, select Autoresponder
then go to RECIPIENTS and in the recipient email you can choose your email field.
Here is a guide on how to setup your autoresponder email.
Setting-up-an-Autoresponder-Email
Please let us know if we can be of further assistance.
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janegoodsonReplied on November 30, 2017 at 5:44 PM
Thanks!