How to setup autoresponder

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    Asked on November 30, 2017 at 04:34 PM

    Hi...I'm new to jotform. Just trying it out.  I created a form with an email address field(Managers Email).  When the form is submitted, I want the "notification email" to go the "Managers Email".  When I got to settings-->Emails-->Add New Email->Notification Email, I click the "recipients" tab...and the "recipients email" field doesn't have a drop down box allowing me to pick my "managers email" field.  What am I doing wrong?  I get the drop down for "reply to email" and can select  in that box....but I want it for the "recipient email"  Thanks, Jane Goodson.

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    Answered on November 30, 2017 at 05:39 PM

    You can add an autoresponder to get the the value of your email/"Manager's email". Autoresponder is an auto-response email from your form which the user can reply to.

    Here is an explanation guide:Explanation-of-Email-Notification-and-Autoresponder-Settings

    In your email, select Autoresponder

    then go to RECIPIENTS and in the recipient email you can choose your email field.

    Here is a guide on how to setup your autoresponder email.


    Please let us know if we can be of further assistance.

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    Answered on November 30, 2017 at 05:44 PM