Jot Form Error: 502 Bad Gateway when submitting

  • amiley1021
    Asked on November 30, 2017 at 7:07 PM

    One of my submitters is trying to submit an EDIT link of their form, and they keep getting the error in the attachment. Please advise. 


    https://www.jotform.com/edit/3877118560528806291

    Jotform Thread 1311777 Screenshot
  • liyam
    Replied on November 30, 2017 at 9:30 PM

    Hello,

    It could have been a glitch due to heavy traffic at the time the submission was made (I noticed that the form is lengthy and submitting takes around a minute to complete).

    If the problem persists, please let us know.