- CraigL61Asked on November 30, 2017 at 11:07 PM
I submitted a support ticket about 30 minutes ago because I'm not able to edit products on my form.
Now, I realize that I'm not able to make other changes as well.
I'm trying to update the link for the Terms and Conditions on this form but the form won't save the changes I made to the link.
I have already cleared the cache in my forms. I've also cleared the cache and history in my browser.
What next?Page URL:
- JotForm SupportJim_RAnswered on December 01, 2017 at 03:44 AM
I can see the problem too on your form and on a cloned copy of it. I can't click the UPDATE WIDGET button on the Terms & Conditions Widget.
I escalated this to our Devs and although I won't be able to give you any timeframe, rest assured, we'll keep you apprised on this same thread when there's an update. Thanks for reporting this to us.
- JotForm SupportJim_RAnswered on December 01, 2017 at 03:48 AM
Sorry I forgot to mention that I managed to find a temporary solution by deleting the widget then re-adding a new one. This worked on a cloned copy of your form so please give this a try and let us know if it works.