Paypal payment stuck on "please wait"

  • THFF
    Asked on November 30, 2017 at 11:15 PM

    After filling out form, when selecting payment method, if i select paypal, it doesn't trigger any action after clicking on submit form. It only shows "please wait" and it will be stuck there forever without any action. 

    What is wrong here?

    Jotform Thread 1311935 Screenshot
  • John_Benson
    Replied on December 1, 2017 at 3:20 AM

    I did a test submission to the page URL (https://www.libresparaamar.org/transforma2/) you have provided and I was not able to replicate the issue. I got redirected instantly to the PayPal page after clicking the Submit button.

    I have cleared your form cache on our server. If the issue still persists, please try using a different internet browser. 

    Let us know how it goes. Thank you.

  • THFF
    Replied on December 1, 2017 at 10:39 AM

    Looks like that fixed the problem. Thanks again!