My form is in restore mode.

ndp360
Asked on December 01, 2017 at 02:02 AM
Hello,

I hand't used JotForm in a long time. I would like to use it again. Opened and updated an old form. But it gives me a message the form is not found and that is is in restore mode. It is perhaps because my account needs to be reactivated and I'm hoping someone can help me with that.

Thank you!
- form is in restore
- restore mode
JotForm Support

Jim_R
Answered on December 01, 2017 at 04:16 AM

Hello @ndp360 - You're correct, the account needs to be reactivated and that's what I just did. Kindly check your forms now and let us know if you'd need further help.