Users from China are unable to load forms.

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    Asked on December 01, 2017 at 09:51 AM

    We are a school with many students from China. We use your forms as our admission. We are now having a problem with your forms being blocked in China. Here is what I am being told by our China contact "Jotform connects to an API that is blocked in China. The DNS servers will not allow the form to connect to the API's that it blocks. So basically JotForm itself isn't blocked, but the 3rd party APIs are blocked." Is there anything you can do to help?

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    Answered on December 01, 2017 at 11:50 AM

    I have forwarded this to our back-end team. You will be notified via this thread when the issue gets fixed.