Submissions disappeared

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    lassocie
    Asked on December 01, 2017 at 11:58 AM

    Hi,

    I have lost all my submissions for the form APEQ Noel 2017. Can you help me with this please?

    Thanks

  • Profile Image
    Kevin_G
    Answered on December 01, 2017 at 02:07 PM

    I can see there were some submissions deleted for that form, please check your account activity logs to see this: https://www.jotform.com/help/370-How-to-View-Your-Account-Activity-Logs 

    Unfortunately, deleted submissions cannot be recovered and you will need to import them from a previous report you downloaded or from the email notifications you received.