tabithaAsked on December 01, 2017 at 02:14 PMWhen I use both of these options, the "other" option is always placed 2nd to last. Is there a way for me to force it to be last? In the screenshot, the top question is not randomized and the 2nd is.
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tabithaAnswered on December 01, 2017 at 03:06 PM
I realized that Random Order isn't the correct term. The problem is occurring with "shuffle options" on the Single Choice Surveying tab
JotForm SupportaubreybourkeAnswered on December 01, 2017 at 05:30 PMThank you for providing the screenshot.
I cloned your form and could reproduce the problem. You can clearly see that the other option is not shuffled properly. While the other fields are.
So I have escalated the issue to Level 2 support. The development team will investigate and there should be a response coming from them on this thread.
JotForm DevelopergizemAnswered on December 11, 2017 at 01:39 AMHello @tabitha,
The problem is fixed now. Thank you for reporting the issue.
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tabithaAnswered on December 11, 2017 at 01:33 PM
The other choice is now properly at the bottom, but it isn't actually shuffling options even though I've turned on the shuffle options switch under the surveying tab.
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JotForm SupportaubreybourkeAnswered on December 11, 2017 at 02:09 PM
I have notified the developer assigned to this thread. Hopefully they will get back to you soon.
