Single choice field: Shuffle Order + Other Field fails

tabitha
Asked on December 01, 2017 at 02:14 PM
When I use both of these options, the "other" option is always placed 2nd to last. Is there a way for me to force it to be last? In the screenshot, the top question is not randomized and the 2nd is.
Page URL:
https://form.jotform.com/72765496870977
- Other field
- force
- both
tabitha
Answered on December 01, 2017 at 03:06 PM

I realized that Random Order isn't the correct term. The problem is occurring with "shuffle options" on the Single Choice Surveying tab
aubreybourke
Answered on December 01, 2017 at 05:30 PM

Thank you for providing the screenshot.

I cloned your form and could reproduce the problem. You can clearly see that the other option is not shuffled properly. While the other fields are.

So I have escalated the issue to Level 2 support. The development team will investigate and there should be a response coming from them on this thread.
JotForm Developer

gizem
Answered on December 11, 2017 at 01:39 AM

Hello @tabitha,

The problem is fixed now. Thank you for reporting the issue.
tabitha
Answered on December 11, 2017 at 01:33 PM

The other choice is now properly at the bottom, but it isn't actually shuffling options even though I've turned on the shuffle options switch under the surveying tab.
aubreybourke
Answered on December 11, 2017 at 02:09 PM

I have notified the developer assigned to this thread. Hopefully they will get back to you soon.