Single choice field: Shuffle Order + Other Field fails

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    tabitha
    Asked on December 01, 2017 at 02:14 PM

    When I use both of these options, the "other" option is always placed 2nd to last. Is there a way for me to force it to be last? In the screenshot, the top question is not randomized and the 2nd is.

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    tabitha
    Answered on December 01, 2017 at 03:06 PM

    I realized that Random Order isn't the correct term. The problem is occurring with "shuffle options" on the Single Choice Surveying tab

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    aubreybourke
    Answered on December 01, 2017 at 05:30 PM

    Thank you for providing the screenshot.

    I cloned your form and could reproduce the problem. You can clearly see that the other option is not shuffled properly. While the other fields are.

    So I have escalated the issue to Level 2 support. The development team will investigate and there should be a response coming from them on this thread.

     

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    gizem
    Answered on December 11, 2017 at 01:39 AM

    Hello @tabitha,

    The problem is fixed now. Thank you for reporting the issue.

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    tabitha
    Answered on December 11, 2017 at 01:33 PM

    The other choice is now properly at the bottom, but it isn't actually shuffling options even though I've turned on the shuffle options switch under the surveying tab. 

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    aubreybourke
    Answered on December 11, 2017 at 02:09 PM

    I have notified the developer assigned to this thread. Hopefully they will get back to you soon.