e.g., How can I create a successful survey form?

  • Profile Image
    domco
    Asked on September 18, 2012 at 02:34 PM

    Is there support for jotform, my form used to eome to me by way of my email address but it not longer works and I need a jotform person to look at it.

  • Profile Image
    pinoytech
    Answered on September 18, 2012 at 02:54 PM

    Hi domco,

    Sorry for the inconvenience that may have caused. Regarding on this issue, can you please provide us form ID or form url for us to check your form and for further assistance?

    Thank you!

  • Profile Image
    Answered on September 18, 2012 at 03:21 PM

    Thank you for a quick response, I only have one form and this is the link

     

    <script type="text/javascript" src="http://form.jotform.com/jsform/11021255732"></script>

    Let me know if you need any thing else. I noticed I have not received any request from my web site using the service request on my site which in turns uses the jot form so I did a test request and i do not reveive them. I loged onto jot form and did a test and it did not work however the test on the reply part did pass the test so its the main form seems to have stoped working ..

  • Profile Image
    pinoytech
    Answered on September 18, 2012 at 03:29 PM

    Have you tried already re-creating new email notification on your form? If not, please give a try. Delete your previous email notification then create new notification.

    Thank you!