- zpalmerAsked on December 01, 2017 at 04:29 PM
I've had a few reports from some of my users, that after attaching a photo, the form is closed out, and they lose their submission. With some of our forms being rather large, this is causing a headache, as the entire form needs to be re-submitted. Do you know if this is a known issue, or any suggestions I can make to the users? It would also be nice to have a "drafts" area, where un-submitted forms go until they are submitted.
- JotForm SupportMarvihAnswered on December 02, 2017 at 12:22 AM
I have tested a submission with photos attached on your form https://www.jotform.com/70405232750143 and it was successfully submitted.
You can enable the "Continue Forms Later" on your Form Settings page.
It is also advisable to limit the File Types allowed in your upload field, since it is only asking for photos. You can just put the file extensions jpg, jpeg, png, gif