- JotForm SupportktyaguirreAnswered on December 01, 2017 at 05:06 PM
Upon review of your account it was found form:
http://www.jotform.us/form/62534499852165 to be collecting ssn information on plain text fields as shown in the screenshot:
We allow such collection only with the signature field that gathers your customers' approval.
Here are some widgets you can add to the form (signature fields):
Please use the appropriate method for collection of such information to avoid to be suspended by the Phishing Detector.
We will reactivate your account, but we have to clean the form for compliance.
Please add the signature field first and then add the requests for SSN, in order for the Detector to knowledge the fact that there is a valid requirement on the form. Otherwise, it will suspend it again causing delay to your endeavors.
Allow 30 min for the system to detect your login.
- JotForm SupportktyaguirreAnswered on December 01, 2017 at 05:10 PM