Customize Email Receipt

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    davestrom
    Asked on December 02, 2017 at 10:29 AM

    Hi. We have a Jotform integrated with Authorize.net to receive donations. The email receipt that you receive has an Order Information section and under that it shows Description: Goods or Services. We would like to change that to say Description: Donation. We reached out to Authorize.net and they said that has to be changed through the API, but it doesn't look like we have access to make the change. Would it be possible to change the description?

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    Marvih
    Answered on December 02, 2017 at 12:29 PM

    I think this is possible. Please check this guide and follow the steps https://community.developer.authorize.net/t5/The-Authorize-Net-Developer-Blog/Authorize-Net-Email-Receipt-Changes/ba-p/51558

    I would also like to suggest to change the "E-mail" field as "Required" since it will be used as the field in which the receipt will be sent.

    Let us know if the guide i shared is not possible or doesn't work.