- IvoryGardenAsked on December 02, 2017 at 12:05 PM
- JotForm SupportMikeAnswered on December 02, 2017 at 02:21 PM
Thank you for contacting us.
It appears that a form encryption option is enabled on your form, but that option is not configured. You can disable the form encryption to fix the submission issue.
The forms are secure even with disabled form encryption. This is an advanced feature to provide an extra layer of security. If you would like to use that feature, you will need to re-enable it on form, see the next guide for more information.
Let us know if you need any further assistance.
- IvoryGardenAnswered on December 02, 2017 at 03:20 PM
- JotForm SupportWelvinAnswered on December 02, 2017 at 03:48 PM
That's great to know.
I have moved the other issue about the payment into a separate thread. Here's the new link: https://www.jotform.com/answers/1313004.