What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to cancel my subscription, how do I do that for the moment?

    Asked by Sandy on September 18, 2012 at 04:34 PM

    I will return using your subscription, but I'm in the middle of re-constructing our website and no hits are being made at this time. I paid using pay pal, but there is no cancel subscription link this time. Please advise.

     

    Thanks,

    Sandy

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on September 18, 2012 at 05:47 PM

    Hello Sandy,

    You can cancel by entering the settings of your account.  It is located on the bottom right of the "My Forms" page. Please let us know if you need more assistance!