Inventory Widgets cannot be updated

  • Onondagaskiclub
    Asked on December 3, 2017 at 10:27 AM

    We have a form where we are selling ski lift tickets. The form has several inventory widgets. We are in the process of updating the Quantity of tickets that are available and noticed that we cannot update any of the widgets. 

  • BJoanna
    Replied on December 3, 2017 at 1:29 PM

    I am able to replicate the issue on your form and on my cloned form. When clicked on 'Update Widget' button nothing happens. 

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved.

    Form now, I can only suggest you to clone your form and to remove and re-add the Inventory widgets on your cloned form. 

  • BJoanna
    Replied on May 7, 2018 at 12:05 PM

    The issue with the Inventory widget should now be resolved. 

    I checked and your form is currently disabled. You can enable your form and update the widgets. 

    How to Enable/Disable a Form