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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not found error

    Asked by thelionpride on September 18, 2012 at 04:45 PM

    I have cloned a form that wasnt working. I then edited the form to do some updates.

    I embedded the new form.

    It displays, but gives this error when submition is made:

    Form not found: 22616046972557==
    Details: File: /www/v3/live/lib/classes/Submission.php Line: 233
    Page URL:

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    JotForm Support

    Answered by EduardoMendez on September 18, 2012 at 05:59 PM


    I noticed that you have embeded the HTML of the form.

    Please try to embed the iFrame code:

    <iframe allowtransparency="true" src="//www.jotform.com/form/11220346850" frameborder="0" style="width:100%; height:457px; border:none;" scrolling="no">


    Let me know if that solved the issue!

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    Answered by jeanettebmz on September 18, 2012 at 06:19 PM

    I see that on your embedded full source code, the form is submitting to this URL


    I am forwarding this issue to our development team so they can determine what would be the correct path


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    JotForm Founder

    Answered by aytekin on September 18, 2012 at 08:01 PM

    I tested the form on that page and it worked fine for me. I get this thank you page below. We had some lag in the data replication today, that might be the reason. 

    Subscription Confirmation

    Thank You - Your Subscription Has been received!

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    Answered by thelionpride on September 19, 2012 at 01:46 AM

    @EduardoMendez - Your solution worked! Thanks!


    @ jeanettebmz & @aytekin - Thanks for the assistance.