- AndrewChanAsked on September 18, 2012 at 04:54 PM
- fxrAnswered on September 18, 2012 at 05:58 PM
Hi, can you please provide us a link to where you have been trying to embed the form?
- RowanStaveleyAnswered on September 18, 2012 at 06:01 PM
Can you please explain why this has been answered immediately but no response whatsoever to my tickets - I am astounded at the claims of big business users of this service if support pick and choose like this - although free at the moment - I am using on a site that is very likely to require paid membership and the chances of that are fading rapidly.
- fxrAnswered on September 18, 2012 at 06:04 PM
Rowan, support requests are answered (as much as we possibly can) in whoever has been waiting the longest, paid subscribers get priorty support.
I will look now for your query, its very possible you kept posting on the thread, pushing it down our queue.
- RowanStaveleyAnswered on September 18, 2012 at 06:08 PM
Apologies for hijacking another thread there are is a post by this account and the Ekonomical one that were raised an hour before - I have NOt kept posting on them they have had several views but no replies. I wont post here again
- fxrAnswered on September 18, 2012 at 06:13 PM
Rowan, the threads are answered in last in first out, you are going to have just trust us on that.
Andrew was waiting 2 hours.
We will get to your posts as soon as we possibly can, we can get very busy at times.
Andrew, I am sorry about the aside, if you can answer my original question, we will see if there is anything we can do for:
"Hi, can you please provide us a link to where you have been trying to embed the form?"