What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not found. This form has been deleted by the owner. Try contacting the owner of this form.

    Asked by Dieguito_Castro on September 18, 2012 at 04:58 PM

    I´m starting a study with my asistant and we bought going to poll our costumers. I created a form in my account of Jot Form, and sent the URL to my asistant for email, the form load good and he can see it ok in the page, but when he try to see the preview Jot Form send this mesage:

    FORM NOT FOUND THIS FORM HAS BEEN DELETED BY THE OWNER, TRY CONTACTED THE OWNER OF THIS FORM.

     

    What can i do? i did not delete anything, my asistant tried to open a new account and its the same, also we tried to log out and then log in, but it doesnt works.

    Please help us, we need to start our study.

    Page URL:
    http://www.jotform.com/?formID=22214342033639

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    JotForm Support

    Answered by Mike_T on September 18, 2012 at 06:14 PM

    Thank you for contacting us.

    We have servers in different regions, so that there might be some slight synchronization issues. Can you try to create/edit your form using our website for South America region?

    http://www.jotformz.com/

    Please give it a try, and let us know if you need any further assistance.