- mohammednadeemAsked on December 04, 2017 at 02:55 AM
i am trying to update my credit card (master) to pay the subscription, but its saying declined, though the card is active and we are using it successfully for other transaction.
kindly help. also, we want to benefit with the current offer. how can we?
- JotForm SupportJohn_BensonAnswered on December 04, 2017 at 09:35 AM
I checked your account and you're now subscribed to the Bronze plan.
I am assuming that the issue has now been resolved and you successfully upgraded your account.
Contact us again if you need assistance. Thank you.