How do I turn off Encrypted forms?

  • Profile Image
    illustris
    Asked on December 04, 2017 at 04:55 AM

    Hi Team

    I haven't used my account in a while and now im trying to setup a form quickly but every email notification requires some form of encryption. wtf?


    What on earth is this? and why does it exist? This would have to be the most ridiculous thing I have encountered in 15 years of being online.

    How do I remove it?

    I need my forms to notify a client of mine so naturally I cannot have them trying to jump though hoops for some sort of encryption that they have no idea about.

  • Profile Image
    Richie_P
    Answered on December 04, 2017 at 08:10 AM

    I have checked your form and it seems you have enabled the Encrypt Form Data in your

    form.

    To disable the feature, you need to go to Settings,Form Settings and scroll down until you find Encrypt Form Data > "NO".

    Here is a reference on Encrypted Forms : Encrypted Forms