How do I turn off Encrypted forms?

  • illustris
    Asked on December 4, 2017 at 4:55 AM

    Hi Team

    I haven't used my account in a while and now im trying to setup a form quickly but every email notification requires some form of encryption. wtf?


    What on earth is this? and why does it exist? This would have to be the most ridiculous thing I have encountered in 15 years of being online.

    How do I remove it?

    I need my forms to notify a client of mine so naturally I cannot have them trying to jump though hoops for some sort of encryption that they have no idea about.

    Jotform Thread 1313557 Screenshot
  • Richie JotForm Support
    Replied on December 4, 2017 at 8:10 AM

    I have checked your form and it seems you have enabled the Encrypt Form Data in your

    form.

    To disable the feature, you need to go to Settings,Form Settings and scroll down until you find Encrypt Form Data > "NO".

    How do I turn off Encrypted forms? Image 1 Screenshot 20

    Here is a reference on Encrypted Forms : Encrypted Forms