Coupon code is not working most of the times

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    Asked on December 04, 2017 at 06:12 AM


    The coupon becomes not valid some times - I have received 3complaints so far this week. 

    I used all possible coupon code formats. 

    For example of this form:

    i used these codes: KILLER20  , Killer20 , killer20

    but im receiving complaints 2-3 times every week  that coupon is not valid when the clients fill the form. Can u please look into it and let me know what couldbe the problem


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    Answered on December 04, 2017 at 11:06 AM

    Apologies for any inconveniences caused. I have tested the coupon couple of times and could not replicate the issue.

    1512403516coupon test.gif

    In case the error occurs would you kindly request for a screenshot and share with us?