- seowaysAsked on December 04, 2017 at 06:12 AM
The coupon becomes not valid some times - I have received 3complaints so far this week.
I used all possible coupon code formats.
For example of this form: https://form.jotform.me/seoways/555-network
i used these codes: KILLER20 , Killer20 , killer20
but im receiving complaints 2-3 times every week that coupon is not valid when the clients fill the form. Can u please look into it and let me know what couldbe the problem
- JotForm SupportTREVONAnswered on December 04, 2017 at 11:06 AM
Apologies for any inconveniences caused. I have tested the coupon couple of times and could not replicate the issue.
In case the error occurs would you kindly request for a screenshot and share with us?