- csk87Asked on December 04, 2017 at 09:35 AM2) the broze package is 1000 submissions. is that a number that resets every month or is that a total? they are not selling anything through the form. Just giving their clients/customers the easy way to upload images to their bropbox. and as soon as someone sends images they remove them from the dropbox and puts it on a harddrive.
- JotForm Supportashwin_dAnswered on December 04, 2017 at 09:50 AM
Please note that submission counters are reset on the first day of every month. If you upgrade your account to bronze plan, it will allow you to receive 1000 submission every month.
Please note that bronze plan also gives you 10 GB upload storage space. I did check your account and found that you have exceed the allowed upload storage space. In free account only 100 MB of upload space but you have already received 291.88 MB of uploads. That is the reason, your account is currently over quota.
For now, I have activated your account. I would suggest you to please upgrade your account or delete submission records from your form. Deleting a submission record will also delete the attached file as well and free up your upload storage space.