How to remove "EDIT" from subject line in notification email when JotForm is approved

  • maccalgary
    Asked on December 4, 2017 at 10:24 AM

    Hi

    I am working on a form, where I want to create a workflow.

    I have followed the steps to create a wrokflow as mentioned here:
    https://www.jotform.com/answers/267403-How-do-I-create-an-approval-type-form

    However, the second notificaiton email sent after the approver makes the decision, has the word "EDIT" in the Subject, which might confuse the person being notified.

    I would like to remove the word "EDIT" please.

    Thank you

  • Welvin Support Team Lead
    Replied on December 4, 2017 at 12:06 PM

    This is how our notification works for edited submissions. Unfortunately, there is no option in the email settings to disable or remove this. A workaround would be to change this to an autoresponder email. There is no prefix in autoresponder email for edited submissions.

    After adding the autoresponder email, make sure to configure the conditional logic. The condition will automatically add the Name Tag of the email field. Just replace it with the actual email addresses.

    Default, name tag:

    How to remove EDIT from subject line  in notification email when JotForm is approved Image 1 Screenshot 30

    Change to:

    How to remove EDIT from subject line  in notification email when JotForm is approved Image 2 Screenshot 41