How do I finish setting up Stripe to accept payments? Do I need to add the Stripe "secret API key" somewhere?

  • LenoraStein
    Asked on December 4, 2017 at 10:41 AM
  • David JotForm Support Manager
    Replied on December 4, 2017 at 11:36 AM

    All you need to do is to connect with your Stripe account, and make sure that it is in live mode:

    2017 04 22 012 012 Screenshot 10

    Please check this guide to learn how to set it up: https://www.jotform.com/help/190-How-to-Integrate-Stripe-with-your-Form 

    Let us know if you have more questions.

  • LenoraStein
    Replied on December 4, 2017 at 11:57 AM

    I believe this part has been completed.  I am connected to Stripe and have successfully processed a test form and payment.  However, a client is unable to process a "live" payment.  When I spoke to Stripe, they mentioned that I probably needed to add an API key to my JotForm account.  

  • David JotForm Support Manager
    Replied on December 4, 2017 at 12:13 PM

    Please note that payments that were made while your integration was in Test mode will not be charged. So, you will need to set your Stripe integration to Live mode, if you want to start processing real payments:

    1512407497testmode Screenshot 10

  • LenoraStein
    Replied on December 4, 2017 at 12:28 PM

    Yes!  This appears to be the missing piece.  Thank you!